Return & Refund Policy

Refund & Return Policy

Thank you for shopping with BgoMart.

We value your trust and aim to ensure that every purchase meets your expectations.

1. Returns

Due to the nature of our food products (like Dry Fruit, Khajur & Honey), we do not accept returns once the package is opened or used.

Returns are only accepted if:

The product is damaged, leaking, or expired on arrival.

The wrong product was delivered.

2. Return Process

To request a return, contact us within 48 hours of delivery at [your email/phone number] with your order ID and a clear photo/video of the issue.

Once verified, we will arrange for a replacement or refund as applicable.

3. Refunds

If approved, your refund will be processed within 5–7 working days to your original payment method.

Shipping charges are non-refundable unless the error was from our side.

4. No Exchange Policy

We currently do not support product exchanges.

5. Contact Us

If you have any questions about our Return or Refund Policy, please contact:

📞 [9332375037]